Crowne Plaza Melbourne-Oceanfront, an IHG Hotel

I had the most amazing stay at the Crowne Plaza Melbourne Oceanfront, which is why I am leaving this review, since I normally wouldn’t go out of my way to do so, but this property and its staff deserve all of the recognition! I booked this room for one night, two nights beforehand, as a last minute Valentines/1 year Anniversary surprise for my long-distance boyfriend. I am local, and we rarely see eachother and for this occasion I wanted to go big, and although we already had another stay for Valentines night, I wanted to do something nice for the night after. I normally wouldn’t spend as much as I did on the room, but I booked a King with a balcony, and we wanted to keep the vacation vibe going since he is from Missouri. I showed up, and got every penny worth immediately, and it only continued. When I checked in a lovely Shawndy checked me in and informed me that my room was upgraded to an ocean front King Suite, and also gave us complimentary to order breakfast cards. As well as a complimentary drink card. She was absolutely so kind, and informative as well. I felt like we were royalty immediately, especially when we saw the room. It was huge and the balcony basically wrapped around with multiple entrances. I was so excited, and only wished we stayed more than one night. (I will definitely want to come back!) the amazing experience continues when I go to the on site restaurant, on the ocean, and had a few really good drinks, and a fantastic meal (best scallops ever, and the burger was great!) the server was super friendly and made it all feel so special, he also happened to be a manager, his name is Martin. Martin and the restaurant staff went further to make our night special (after talking about the occasion) by upon my request sending champagne and a chocolate cake to our room (I intended to pay but they sent it up complimentary, and it made my heart so full!). Martin brought it up and even wrote a handwritten card saying Happy Anniversary!

Front desk personnel were fun, easy to talk to, and gave good recommendations on local places to go to. Facilities were generally clean. Hotel shuttle was really convenient in that you can schedule rides within a file mile radius into town and back to hotel

Excellent location, staff and restaurant. Nice room with comfortable beds. Enjoyed the live band, beach and pool. Everything that I ordered to eat and drink at the restaurant was delicious and top notch. Pleasant staff everywhere.

The desk staff was very attentive and professional. The room was very clean. The beds were very comfortable.

The Crowne Plaza was a great stay. The property is beautiful and is sitting on the ocean. The food and drinks are all right there, and you really don't have to leave for a short stay. Valet parking was faster than you could do it yourself.